Top of this document
Go directly to navigation
Go directly to page content

English  Français

Lost password or email address

Lost your password or forgotten the email address you used to register?

Password Lost

Click on log in at the top of the menu bar, and use the option 'I forgot my password?' A new screen will open where you can fill in the email address you used to register. Click OK and we’ll send you a mail with a link where you can create a new password yourself.

Lost email address

Have you tried all possible mail addresses? Then contact us and we can look up the address for you in the system. The password is securely encrypted, so we can’t see that. Send a mail to to retrieve your e-mail address.